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CUSTOMER SUCCESS

This intimate, 1-on-1 coaching experience is dedicated

to helping you create breakthroughs in your job search.

Let's talk! Grab a free strategy session

BOOK A FREE SESSION

If you're on this page right now, it means you're ready for a new career.

One that will give you financial freedom, work-life balance, and opportunities for growth.

You already know you have the transferable skills to excel in Customer Success..

but you're struggling to make progress in your job search.

TELL ME, DO ANY OF THESE

SOUND LIKE YOU?

You've never had a problem getting a job.

In fact, you've always gotten the jobs you applied for.

You keep thinking "Why is this so hard?"


You cringe every time you see someone announce

they got the job you applied for.

You start to think "Maybe this isn't possible for me."

You've spent hours editing your resumé.

You're thinking,

"Will I ever get called for an interview?"

You keep hearing "We went with someone with more experience".

And then you think,

"How am I supposed to compete with that?"

You know that you're a hard worker who will excel in any role..

But it feels like no one is willing to give you a chance.


You know it's possible to get a job in Customer Success..

you just haven't figured out how yet.

And if you're like most career transitioners I work with...

Whatever you’ve been doing to try to get a job

in Customer Success is NOT WORKING.

The reality is:
The longer you continue about your job search

without a strategy in place,

the longer your job search will stay stuck.

I mean.. has it worked so far? If you're like most who
come to start working with me, it's very likely a "no".

But this is all okay! Because now you know
it's a strategy you need..

A strategy to get noticed by hiring managers
and sell your skills confidently.

CHECK OUT WHAT OUR AMAZING
CLIENTS HAVE TO SAY.


"I had all those thoughts of 'Will I actually get to that next step?.. is this ever gonna happen for me?'. I was like 'I just want one interview'.. let alone two offers!"


- Lyndsey L. (No B2B or SaaS Experience to 2 job offers in 35 days!)

"I'm at a job now that's a better marriage of my skillset, interests and passions. But also, I'm taking care of myself physically, emotionally, psychologically.. And it's a very large salary increase."


- Scott W. (No B2B or SaaS Experience to 2 job offers in 35 days!)

"I had been applying to CS jobs for 5 months prior to working together. I wasn't getting any interviews.. I put in so many applications but got no responses. I started to doubt if my skills would actually translate to CS, and I worried about my ability to make the case for my skills."

- Cassi F. (No B2B or SaaS Experience.. offered and accepted a job within 30 days!)

IF IT'S POSSIBLE FOR THEM,

IT'S POSSIBLE FOR YOU, TOO.


With the right strategy..

You'll get more interviews.

You'll stop doubting your future
in Customer Success.

You'll stop wasting time revamping
your resumé over and over.

And you'll walk into any interview
feeling confident.

Sounds nice, doesn't it?

That's why I created my signature program...


Introducing...

The Customer Success Career Accelerator

The 12-week, hands-on coaching program designed
to give you everything you need to land a job in Customer Success.

You are going to learn how to stand out and get
called for more interviews.. even if you don't have direct experience.

AND you are going to feel CONFIDENT knowing you
can sell your skills in an interview.


Let's talk! Grab a free strategy session

WHAT YOU'LL GET WHEN YOU
JOIN
THE ACCELERATOR:


Resumé Rework.

You need a resumé that screams "I'm a CSM!" even though you don't have direct experience. Our Customer Success Resumé Experts will help you fix your resumé so that you never have to touch it again and so that recruiters actually start inviting you in for interviews.

1-On-1 Coaching.

Every one's path into Customer Success is different, so we don't believe in throwing you into some training portal and saying "Good luck!". Instead, you'll be paired up with a Customer Success Career Expert who will be your guide every step of the way.

Interview Practice.

The only way to land a job offer in Customer Success is to nail your interviews. We'll start prepping you for interviews on day one so that you'll be able to translate your skills, make a case for why YOU are the best fit for the role, stand out from other candidates and ultimately get the job offer.

Strategic Networking.

Only about 4% of CS job applications turn into an interview.. it doesn't take a a math genius to know that isn't good! We'll teach you how to get referrals so you can STAND out in a saturated job market. Our methods have been PROVEN to be 10x more likely to result in an interview.


BUT WAIT, THERE'S MORE:


A Day In The Life Of A CSM.

You can't sell your skills for a Customer Success role if you don't know what the role actually is! We'll teach you everything you need to know about the day in the life of a CSM so that you can NAIL your interviews and say goodbye to imposter syndrome. You'll get to practice being a CSM, AND leave with a portfolio of Customer Success assets you can leverage to get a job. You can look forward to feedback like this "You sound like you know more about being a CSM than most CSMs we talk to!".


Plug & Play Templates.

Unsure what to say when you connect with someone on LinkedIn? Don't know what questions to ask in an interview? Feel like your cover letter could use some work? Use our templates (for life) to take the hassle and intimidation out of the process!


LinkedIn Like A Pro.

LinkedIn is every Customer Success job seeker's best friend, but only if you know how to use it. Learn how to optimize your profile, look for the right jobs AND find companies you'd love to work for so you don't miss opportunities to land your dream role.

IT'S TIME TO GIVE YOUR JOB
SEARCH
A NEW STRATEGY.



Let's talk! Grab a free strategy session

I'M CARLY

After a decade in Customer Success, I'm dedicated to helping individuals break into the field. Why? Because I believe every one deserves work-life balance, financial freedom and endless opportunities for career growth.

I help people make the transition into Customer Success as quickly and as simply as possible because of my years of experience interviewing thousands of candidates for these exact roles.

I know all the behind the scenes secrets to what sets apart a 'no' candidate from a 'HECK YES' candidate, and I'm sharing them all with you!

Carly Agar