This system is built on data from over 800 Customer Success job seekers. None of this is theory. It is all data-backed, tested and proven to work.

We’ve worked with clients across industries, countries, and experience levels:
→ Career changers from education, healthcare, sales, project management, support, hospitality, real estate, and more
→ Junior CSMs landing their first SaaS role
→ Senior CSMs and Principal-level professionals earning $230K+ OTE
→ Even Directors, Heads of CS, and CS team managers

Whether you're breaking into Customer Success or leveling up, this program shows you what actually works based on real hiring patterns and recruiter feedback. If you're coachable and committed, we’ll show you how to stand out in your unique situation.

Yes! We’ve worked with job seekers from Canada, the UK, Europe, Australia, India, and beyond. The strategies are designed to work in any market.

We’ve been intentional about expanding our expertise into industries and regions we hadn’t previously supported in 1:1 coaching, and what we’ve found is that these tactics work globally because they’re built on what hiring managers everywhere are looking for.

If you're applying to Customer Success roles in English-speaking markets, this program will give you the tools you need to stand out no matter where you're based.

You won’t just get a template and be left to figure it out.

Inside the program, you’ll get access to our resume system built from 800+ Customer Success resumes, including:

- A section-by-section breakdown on how to write a resume that actually gets interviews
- Real examples from entry-level to Director-level roles
- A library of 160+ copy-paste bullet points tailored for Customer Success
- A full walkthrough of how to add metrics, even if you think you don’t have any
- Guidance on handling career gaps, pivots, and non-CS experience

And the best part? You’ll also get live workshops and office hours where we review resumes, answer questions, and help you apply the strategy to your exact background, so you’re never stuck second-guessing.

We’ll walk you through exactly how to optimize your profile so recruiters find you, hiring managers notice you, and your experience sells you - without sounding like a corporate robot.

You’ll get:
- A step-by-step breakdown of what to write in every section (headline, about, experience, skills, etc.)
- Real examples and swipe copy for Customer Success job seekers at every level
- Messaging strategies that align with what recruiters actually search for
- Guidance on how to show up in search even if you’re pivoting into CS or don’t have the “perfect” title

Plus, you’ll have access to live feedback sessions and office hours, so you can get expert eyes on your profile and make sure it positions you as a no-brainer candidate.

Outreach is one of the most effective ways to land interviews and we’ll show you exactly how to do it without feeling awkward or spammy.

Inside the program, you’ll get:
- A clear outreach strategy designed for Customer Success roles
- Message templates for every level of personalization (from cold intros to follow-ups to referral asks)
- Real examples of what to say, who to contact, and how to get responses
- A system to tier your outreach so you’re not wasting time or energy
- Video and AI tools to help you stand out even if you’re starting from scratch or have no network

Plus, we’ll help you adjust your strategy live during workshops and office hours so you’re never stuck wondering what to send or when.

Not, but you won’t be left on your own.

Instead of expensive private coaching, you’ll get access to live workshops and open office hours, where you can ask questions, get feedback on your resume, LinkedIn or outreach, and get support tailored to your job search.

We’ve designed this experience to give you the guidance you need without the high-ticket price tag of 1:1 coaching. And because you’re learning alongside other job seekers, you’ll often hear questions and answers that apply to your situation too.

If you want real-time support without the cost of private coaching, this is the best of both worlds.

Because this program gives you instant access to proprietary tools, templates, and strategy - there are no refunds.

We’ve designed this intentionally to attract job seekers who are ready to take action and committed to putting the strategy to work. If you show up and apply what we teach, you’ll have everything you need to land interviews.

Still not sure if it’s the right fit? Feel free to reach out with questions before enrolling ([email protected]) we’re happy to help you make the right call.

Both versions include the full Ignored to Interviews system (all the resume, LinkedIn, and outreach lessons, templates, and examples that have helped 800+ CS job seekers land interviews fast.)

The difference comes down to the level of support:

DIY Version
Perfect if you’re self-paced and just want the proven strategy, tools, and examples to work through on your own.

You get:

• 12 months of access to all lessons and templates

• 100% self-guided with no live calls or feedback

Live Cohort Version
Best if you want extra accountability, feedback, and support as you go.
You get:

• Everything in the DIY version

• 5 Weekly live workshops and office hours for real-time feedback

• Personalized support from our team (you can ask questions, get resume help, LinkedIn reviews, etc.)

• A private community so you can connect with other job seekers

The community is where you get support, feedback, and momentum without feeling like you’re job searching alone.

Inside, you’ll find:
- Fellow job seekers in Customer Success who are working through the same lessons and challenges
- A space to ask questions, get feedback, and share wins
- Reminders, motivation, and support to keep you on track
- A place to stay accountable, celebrate progress, and get unstuck fast

It’s not just about connection, it’s about getting results faster with people who get it.

You’ll get 12 full months of access to the entire program, including all trainings, tools, and updates. That gives you plenty of time to work through the material at your own pace even if your job search is on and off.

We don’t offer lifetime access because we’re constantly improving the program and want to support active, committed job seekers.