Hi, I'm Carly!
I left my 10+ year Customer Success career to dedicate 100% of my time to helping Customer Success job seekers. To date, my team and I have helped over 400 people land Customer Success jobs in a competitive market.
We focus on individual contributor roles within the Customer Success umbrella, including roles like: Customer/Client/Partner Success, Onboarding, Account Management, Renewals and Support.
We've helped experienced CSMs with 1-7 years of experience AND career transitioners from Education, Healthcare, Hospitality, Retail, Customer Service, Sales, Customer Support, Social Work, Marketing, Recruiting/HR, and more!
Whether you're brand new to Customer Success or a seasoned pro looking to up-level your performance and hit that next career milestone, you've come to the right place!
Hear what some of my past clients have to say:
"Before joining the accelerator, I'd been trying to transition into customer success for about five months, but I felt like no one was noticing me and my applications were going nowhere. I was applying to 20 to 30 jobs a day and getting either rejections or just being ghosted. As soon as I joined the Accelerator, I felt empowered, focused and like I had a real plan. Now I'm so happy to say I'm working full time at a company I love and it's amazing."
"As soon as I started working with Carly and her team, my confidence just skyrocketed. I started landing more interviews and I felt super confident going into all of those interviews. Within about a month of working with Carly and her team, I accepted a job as a customer success manager and I'm super excited. Joining the accelerator was the best decision I made in my job search process and I'm so beyond thankful for all the resources and all the support Carly and her team provided me."
"Before working with Carly, I've been trying to transition into customer success for about six months... As soon as I joined the Accelerator, I felt like things really progressed rather quickly, and I felt incredibly confident as I went into my interviews. Carly's done a lot of research and has so much data on what has been working with her clients, and that's what really sold me. She changes her approaches as the market changes. So looking back, I'm incredibly happy that I joined the Accelerator because without it, I would most likely still be searching for a job."
"Before working with Carly, I had been applying to dozens of jobs each week but saw little to no progress. That left me feeling really stuck, I didn't really know where to go, what was going wrong, and I just honestly felt really discouraged. Once I started working with Carly, that really was the turning point of my entire journey. I started to get a couple interviews each week, which was drastically higher than what I received before, but most importantly, I regained my confidence back in myself... I'm so excited to now be in a role that excites me more, pays me more financially and also just aligns better with what makes me happy at the end of the day."
Are you ready to drastically speed up your CS job search?
Click below to learn more about our signature 1:1 mentorship program, the Customer Success Career Accelerator, that has helped 100+ career transitioners land their first CS jobs.