Hi! I’m Carly, and I’ve been a Customer Success professional for 13 years.
After spending over a decade building my own career in Customer Success, I saw how confusing, isolating, and unnecessarily hard career growth could feel, even for top performers.
Customer Success has the potential to offer flexibility, financial stability, and real upward mobility. But most people aren’t taught how to navigate it strategically.
That’s why, over the past five years, my team and I have helped 1,200+ Customer Success professionals land roles they love and build careers that support the life they want.
Leverage transferrable experience to land your first job in Customer Success.
Learn how to navigate today's crowded job market and land your dream CS job.
| MY MOST "RAVED ABOUT" FREE TRAINING
Optimize your resume for Customer Success jobs.
Learn how I’ve helped 750+ experienced CSMs and career transitioners optimize their resumes to stand out in today’s crowded job market and land consistent interviews.
✅ Get a section-by-section breakdown of how to capture Recruiters' attention
✅ Follow a detailed walkthrough of how to prove your impact with numbers and metrics
âś…Â Sell your experience so it stands out (whether you are new to CS or an experienced pro)
EVEN MORE FREE RESOURCES!
Dive Into The Blog
8 Tips to Make More Money in Your Customer Success Career Professional Development
It’s okay to be motivated by money, but the topic can often make us uncomfortable. So, how do you get ahead financially...
Customer Success Interview Presentations: What to Expect and How to Nail Them
Discover the most common interview presentations, the grading criteria behind them, and what will make you stand out...
I’m ready when you are!
Hi, I’m Carly, creator of the #1 system for Customer Success job seekers and career coach to thousands.
