Falling short in interviews? ACE your next Customer Success job interview with these simple tips!

interviews job search Feb 06, 2024
Falling short in interviews? ACE your next Customer Success job interview with these simple tips!




Here’s what you can expect from this episode:

Are you lacking in confidence when it comes to stepping into an interview? Whether it is because you seldom progress to the offer stage or simply feel overwhelmed by nerves, this episode is for you. I'm going to teach you how to assess and improve your interview stories that will have you feeling like your own career coach!

I am going to walk you through my proven technique for perfecting clients' interview stories. It will be full of actionable tips and provide you with a do-it-yourself version so that you can implement this yourself. I’ll also answer the question: Why are interview stories important? 

If you are ready to ace your next Customer Success job interview, grab a pen and paper and take notes so you can start turning your interviews into offers!


Topics covered on customer success job interviews:

  • How to use interview stories to showcase your skills, experiences and accomplishments
  • Using the SAR (Situation, Action and Results) method to structure your interview stories
  • The importance of making the Action element of the story about the individual and steering clear of using ‘we’
  • How you can audit the effectiveness of each part of the SAR method 
  • Powerful tools you can use to make sure your interview stories are strong and selling you as the best candidate 
  • How to make your interview stories easy to digest by avoiding the use of acronyms or industry terms


Resources Mentioned:


Connect with Carly:


Related Episodes:


More about Customer Success Career Coach:

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.

Listen Now On Your Favorite Podcast App