The 3 Interview Tweaks That Helped Sarah Land an AM Role in 3 Weeks

CLICK PLAY TO HEAR THE THREE TINY INTERVIEW TWEAKS THAT LANDED SARAH HER AM ROLE FAST:

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Here’s what you can expect from this episode:

Ever sent out resume after resume, crushed the interviews, made it all the way to the final round... and then, nothing? Just rejection after rejection, without a clue what went wrong? If that kinda gut-punch feels familiar, you need to listen to this episode.

This week, I’m walking you through a real (and totally anonymous) client story that is basically the Customer Success job seeker’s playbook for going from “almost hired” to “landed my dream offer.” My client, “Sarah,” had a DECADE of experience in advertising, marketing, and Customer Success. She got plenty of interviews, big names like Amazon, not just some random startups, but every single time she reached the final round, she’d hear a polite “no thanks.” Cue the frustration spiral.

When Sarah came to me, she was ready to toss her entire approach out the window. The problem wasn’t her experience, her skills, or even her presentation content. It came down to three, super-fixable things in the way she showed up—things that, if I had to guess, you might be doing too (I see them ALL the time).

That’s why in this episode, I’ll break down the three exact changes Sarah made over just three quick coaching calls with me—the same shifts that landed her a killer account manager gig at a fast-growing ad tech company in less than a month. We’re talking about how to sound like a human in presentations, how to actually engage your audience in that final round, and the one data mistake I guarantee you’re making (and how to fix it in minutes, not months).

If you’re tired of clueless employer feedback, tired of rehearsing yourself into oblivion and still walking away empty-handed, and so, so tired of wondering if you’re ever going to break through, this episode is for you. I’m giving you the inside scoop on what’s really getting in between you and your next offer and how to change it, starting right now. Hit play and let’s dive in.

Topics covered on the three interview tweaks that landed Sarah her AM role fast:

• Why chasing perfection in your interview talk track can make you sound robotic and how sounding more conversational instantly boosts your confidence and connection 
• The #1 mistake in final round presentations and how to transform your delivery into an engaging dialogue
• Simple engagement questions that turn interviews into authentic conversations and help you stand out as a natural relationship builder
• How overloading presentations with too much data can overwhelm interviewers and destroy your credibility. Plus, the repeatable framework to present data with clarity and impact 
• The three precise tweaks that helped Sarah land her dream account manager role in under a month without changing her experience or skills 
• Why generic employer feedback rarely helps and how honest, expert coaching pinpoints exactly what's holding you back from offers 

When you’re ready, here’s how I can help you land a job in Customer Success despite all the competition:

• 1:1 Career Coaching Program – Get personalized support to land your first Customer Success role or finally step into your dream CS job.
• Free Training: Optimize Your Resume for Customer Success Jobs – Transform your resume so it gets noticed and starts bringing in consistent interviews.
• Free Training: Sell Yourself in Interviews – Learn exactly how to position yourself as the top candidate and walk into every CS interview with confidence.
• Free Training: Master Behavioral Interviews – Discover a proven method to answer every “tell me about a time” question and impress any interviewer.

Connect with Carly:

• Connect with me on LinkedIn 
• Email me at [email protected] 

Want more on this topic? Here’s your next listen:

• Episode 85: Why You're Sabotaging Your Interviews (And How to Show Up Ready to Win)
• Episode 80: From Stuck to Hired: 3 Interview Changes This Client Made To Land A Six-Figure Offer
• Episode 61: How to sound less robotic and build better rapport in interviews
• Tune in to the Customer Success Job Interview Tips Playlist
• Tune in to a curated playlist on tips to nail your next Customer Success Interview Presentation

More about Customer Success Career Coach:

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.