How to get promoted (Spoiler: it’s got nothing to do with your performance)

professional development Feb 13, 2024
How to get promoted (Spoiler: it’s got nothing to do with your performance)



Here’s what you can expect from this episode:

Think your job performance alone will secure your next promotion? You might be surprised to hear it's not. But don’t worry, I am here to tell you what it actually takes to get promoted. 

I am going to share a ton of examples of things that you could literally start doing right now to set yourself up for a promotion in the near future. I’ll cover the internal and external contributions you can start making today, and no, they don’t have to take up too much of your time! 

So, if you're ready for some straight-up advice that'll put you on the fast track to your next promotion, you won't want to skip this one. Grab something to take notes with – you're going to want to write these down!


Topics covered on how to get promoted:

  • How to make life easier for your colleagues by creating and sharing resources and improving and streamlining internal processes
  • Creating an impact on your customers by adding value to the overall customer experience
  • How to recognize low-value tasks and replace them with high-value tasks  
  • How to approach managers with your observations and suggestions
  • The significance of presenting potential solutions and taking the initiative


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More about Customer Success Career Coach:

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.

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