From Ignored To Interviewed - 4 Real Stories from CS Job Seekers Who Got Results

CLICK PLAY TO HEAR REAL STORIES FROM CS JOB SEEKERS THAT WENT FROM IGNORED TO INTERVIEWED:

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Here’s what you can expect from this episode:

You’re doing all the “right” things in your job search—rewriting your resume, blasting out applications, hustling every day… so why are you still getting ghosted, burned out, or feeling like the problem is you? If this sounds familiar, this episode is for you.

I sat down with four real job seekers (each from wildly different backgrounds, think former CS directors, hospitality pivots, consulting pros, and healthcare tech leaders) and they all hit the same wall–struggle, overwhelm, and radio silence from hiring managers. But here’s the kicker! Just a few weeks later, they were booking interviews, getting noticed and landing their top choice roles. What changed? Let’s just say it wasn’t working harder.

In this episode, you’ll hear the exact strategies and mindset shifts that took these job seekers from “totally stuck” to “inbox full of interview invites”, including the one outreach method that turned everything around, resume tweaks that got “kick ass” feedback and the reason “spray and pray” in today’s market is a dead end. Their answers are candid, relatable, and actionable—yes, even if you feel like you’ve already tried everything.

Ready for the career momentum you deserve? Hit play now, because what’s standing between you and the interviews you actually want might just be one strategy (and a conversation) you haven’t heard yet.

Meet the real job seekers featured in this episode:

• Emily: Former Director of CS at a cybersecurity scale-up, now a founding Customer Success Manager at an Automation Software Startup
• Jack: Pivoted from hospitality and SDR work into CS, now a Customer Success Manager at Sisense
• Alyssa: Former CS leader in healthcare tech, now a Client Enablement Specialist at HHAeXchange (a Healthcare Tech company)
• Julia: 8 years of experience across CS, AM, and consulting, now a Customer Success Manager at AssetWatch (an AI-powered machine health monitoring for factories)

Topics covered on real stories from CS job seekers that went from ignored to interviewed:

• Why sending out hundreds of job applications doesn’t guarantee more interviews and can actually make you feel burned out and ignored
• The common mistakes job seekers make, like “spray and pray” applications and focusing only on resume tweaks instead of using a strategic approach
• How implementing this one targeted outreach strategy completely changed the game for real people, resulting in more interviews from fewer applications
• Why the job market is different now and why getting professional support or coaching can give you the “edge” you need to stand out
• The mindset shift that matters and what to focus on
• The value of community, mentorship, and proven systems and following data-backed advice can save you time (and sanity) in your job search

Resources Mentioned:

• Ready to land interviews? Sign up for my Free Training, Get Interviews here
• Optimize your resume for Customer Success jobs to land consistent interviews: Watch the FREE Training here
• Learn how to sell yourself as the best candidate and walk into your next Customer Success job interview with confidence: Watch the FREE Training here
• Learn how to MASTER Behavioral Interviews: Watch the FREE Training here
• Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me

Connect with Carly:

• Connect with me on LinkedIn 
• Email me at [email protected] 

Related Episodes:

• Episode 70: The 3 Critical Job Search Shifts You Need To Make to Land CSM Interviews in 2025
• Episode 68: The New Rules of CS Job Hunting: Why Your Experience Isn't Getting You Hired
• Tune in to Tips to Improve Your Resume Playlist
• Tune in to the Networking Strategies Playlist

More about Customer Success Career Coach:

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.