Are you on the right career path?

career paths professional development Mar 12, 2024
Are you on the right career path?



Here’s what you can expect from this episode:

Do you think you are on the right career path? Or are you just following what you think you are supposed to do? Well, I have some hot takes to share with you!

In this episode, I will discuss why you need to make intentional career choices that reflect your personal strengths and goals. I will also highlight the versatility within customer success career pathways and explore the rise of TechTouch in customer success careers.

Are you ready for a fresh perspective on career paths and how you can apply it to your own career path? Then this is the episode for you!


Topics covered on the right career path:

  • Exploring the common career progression as a CSM and broadening your mind to other career paths 
  • How to understand what you truly enjoy about your current role as a CSM
  • The alternative roles to consider in your CSM career
  • Finding your ‘why’ and the importance of being purposeful with your career path
  • Why I’m obsessed with Tech Touch customer success and the career opportunities in this field 
  • The lessons that have been learned by other CSMs who have found themselves taking unaligned promotions


Resources Mentioned:


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More about Customer Success Career Coach:

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.


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